Healthchecks Platform Manual

Getting Started

  • Register and log in to your account.
  • Create a new device using the Create Device button on your dashboard.
  • Configure the device's name and ping interval (how often it should report).
  • After creating a device, you will be redirected to its info page with setup instructions.

Sending Pings

  • Each device has a unique ping URL shown in its info page.
  • Send an HTTP GET request to this URL at least once every interval (e.g., using curl, Python, or C# scripts).
  • Optionally, add a message to the ping using &message=your_msg.
  • Example curl command: curl -m 10 "https://yourdomain/ping.php?uuid=DEVICE_UUID"
  • For automation, set up a cron job or use the provided Python/C# script templates.

Monitoring Status

  • Device status is shown as a colored circle: Up, Down, Inactive, Waiting.
  • "Up" means the device is reporting as expected.
  • "Down" means the device missed its expected ping.
  • "Waiting" means the device has never received a ping.
  • "Inactive" means the device is turned off and will not send alerts.
  • Check the ping history chart for recent activity and troubleshooting.

Alerts & Notifications

  • Configure alert methods (Email, Slack, Teams, Discord) in your dashboard.
  • Alerts are sent when a device is down or misses a ping.
  • Inactive devices do not send alerts.
  • Make sure your email/webhook addresses are correct and active.
  • Check your spam folder if you do not receive email alerts.

Device Actions

  • Edit device settings or delete devices from their info page.
  • Toggle device status (active/inactive) using the power button.
  • Deleting a device will remove its history and stop all alerts.

FAQ

  • Why is my device status "Waiting"? You need to send at least one successful ping.
  • How do I receive alerts? Make sure your device is active and has received at least one ping.
  • Can I change the ping interval? Yes, edit the device to update its interval.
  • Why am I not receiving notifications? Check your alert settings, device status, and ping history. Make sure your device is not inactive.
  • Can I use the API? If API access is enabled for your device, you can automate pings and status checks programmatically.

Troubleshooting & Support

  • Ensure your device is active and has sent at least one ping.
  • Check your internet connection and server firewall settings.
  • Review the ping history for errors or missed pings.
  • Contact support at support@yourdomain.com for help.

Security Tips

  • Keep your account credentials secure and do not share them.
  • Use strong, unique passwords for your account.
  • Do not expose your ping URLs publicly to avoid spam or abuse.
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